Hispanic Ad Assoc. fumes over Home Depot choosing non-Hispanic agency for Hispanic account

Recently, The Home Depot decided to move it’s Hispanic ad account from Vidal to a general market agency.  Read the statement below by the Association of Hispanic Advertsing Agencies about this:

“Multiple AHAA member agencies participated in the recent Hispanic-specialized agency search and review process conducted by The Home Depot, the world’s largest home improvement specialty retailer. The Hispanic advertising agencies — many small businesses — invested significant time, resources and funds only to realize the process may have been disregarded in the final selection.

AHAA is very concerned about the circumstances surrounding the controversial decision, the process, and the broader implication of these events. Corporations are recognizing the potential revenue possible in targeting the nearly $1 trillion in Hispanic buying power but they are failing to recognize the superior insights, innovation and results delivered by Hispanic-owned and Hispanic-specialized businesses. The value of Hispanic-specialized agencies is being undermined in the name of consolidation and cost-cutting. Claiming to provide cheaper fees and services, general market agencies are squeezing out Hispanic market specialists and AHAA is fighting back on behalf of its member agencies.

“While we support the great work and six-year relationship The Vidal Partnership had with The Home Depot, we understand the company’s desire to review other partner options,” says Gisela Girard, AHAA chairman and president/COO of Creative Civilization. “In this business, you win some and you lose some. That’s just the competitive nature of our industry and no one argues when the review and selection process is transparent. The trend to undercut Hispanic-specialized advertising is building and AHAA is taking proactive steps to prevent this from happening in the future. We are not willing to stand by and let corporations profit from our market while killing our businesses.”

Wendy’s is currently reviewing relationships with Hispanic-specialized agencies and AHAA is stepping in to voice an opinion on the questionable start to the process. AHAA member agencies report that the recently issued Request for Information from Wendy’s is being led by the current general market agency, which is overseeing the search. AHAA is working swiftly and proactively to ensure fair practice in multicultural review processes and is collaborating with other organizations to bring attention to the concerns of the industry. Updates will be issued as developments occur.”

My thought here is that it seems counter-productive to Hispanic progress in the US, by insisting that Hispanics are very different from the general market and implying that Hispanics will never acculturate. Going forward, marketing to Hispanics will become very different as they become younger, more tech savy (digital), and prefer English.

Am I wrong here?  What do you think?

Related Posts with Thumbnails

Popularity: 29% [?]

  • Pingback: Tweets that mention Latino Rebranded: Latinos and Social Media » Hispanic Ad Assoc. fumes over Home Depot choosing non-Hispanic agency for Hispanic account -- Topsy.com

  • http://vistahispano.blogspot.com Jose Huitron

    My position is that these general market agencies can move their account to where they think they’ll get the most results. However, I would definitely stress the importance and value of a Hispanic-specialized agency and the knowledge, insight, and experience they bring to the table. Latinos are acculturating and the lines between the Hispanic market and the general market are definitely blurring but there’s still a lot of culture and Latino flavor that this so-called general market has to learn and take on. As Latinos grow in number and influence…the general market and Hispanic market will be one and the same.

  • http://louispagan.com Louis Pagan

    Well put Jose, my thoughts exactly. What will be interesting will be the landascape 5+ yrs from now.

  • http://louispagan.com Louis Pagan

    Further, it will be intersting, maybe even painful to see how Hispanic ad agencies deal w/ the future. Currently, it looks like they beginning to huddle up in their bunkers and preparing for battle.

  • Pingback: uberVU - social comments

  • Pingback: We should be good, not entitled « El Blog, by Manuel Delgado

  • http://AguaMarketing.com Manuel Delgado

    Wow. Very surprising. IMHO, AHAA’s reaction is unnecessary, and completely off the mark.

    I wrote a quick post on my blog with my thoughts. Comments welcome!

    http://aguamarketing.wordpress.com/2010/04/01/we-should-be-good-not-entitled/

  • Patricia Perez

    Every organization has a right to advocate on behalf of its members, which is exactly what AHAA has done. Latino agencies don’t just reach Latinos in Spanish, so the issue here is not acculturation. However, the fact that Latinos assimilate does not mean we lose our culture or that we’ll respond to general market messages. I believe the argument is in contracting practices and pitting smaller companies against large multinationals – why waste their time, they’ll never win.

  • http://www.ixmaticommunications.com Mari D. Gonzalez

    Not because an agency says is “Hispanic” it has in-group knowledge of Latinos/Hispanics. Many so called Hispanic ad agencies do what they’re told by corporations so, what’s the difference?
    Mari D. Gonzalez
    http://www.ixmaticommunications.com

  • http://Www.Altamirano.org Antonio Altamirano

    It’s not about language or assimilation. It’s about emotion.

  • http://louispagan.com Louis Pagan

    If I’m reading you right, you are referring to ego.

  • http://louispagan.com Louis Pagan

    I don’t know if it’s a right, or pretentiousness; advocacy is usually reserved for social good, or public policy.
    The objective displayed by AHAA, revolves around self preservation as reflected in your last statement. If this is the only cause for outcry, then I have no sympathy.

  • http://mami2mommy.com Mami2Mommy

    You are right on the money Louis!

  • http://Www.Altamirano.org Antonio

    @louis not sure if that was a reply to my comment or not. I was refering to basic mareketing practices. AKA sell the sizzle not the stake. With “Latino” marketing is similar. Emotion is what sells and if you can convey that the knowledge an agency have is deeper on how to reach emotionally to Latinos then that agency is in a
    good spot. However, if that agency’s only differentiation is to be able to target Latinos then there’s really no differentiation from a larger general market agency. Ego you say? Maybe, but not this time :)

  • http://louispagan.com Louis Pagan

    thanks for elaborating

Switch to our mobile site